Organizational Culture in Change Management

What is organizational culture in change management?

Organizational culture refers to spoken and unspoken values and behaviours in a business. It is how a company engages its employees, shareholders, vendors and customers. Culture consists of various business dimensions. This includes business strategy, values, people practices, operating processes and technology. To change culture, a business needs to change the underlying dimensions.

When to define organizational culture?

A progressive company will define its culture during start-up. In most businesses, an organizational culture develops over time. It is driven by leadership behaviour and business practices. Unfortunately, most companies don’t define a transparent culture beforehand. Changing organizational culture is challenging. It requires a defined culture program to adjust culture towards a desired culture. Cultural change programs can take two to five years before showing benefits.

what are the benefits of organizational culture?

Organizational culture impacts the bottom line of any business. A healthy company delivers against its strategy and targets. Its employees are loyal and productive. At the same time, a toxic culture undermines leadership, productivity, business performance and employee retention. A strong culture unites employees. A toxic culture causes division. It promotes and rewards undermining behaviour.

where we used organization cuture in change management projects ?


    • Walmart
    • Massmart
    • British American Tobacco
    • Petronas
    • Engen Petroleum


Organizational Culture in Change Management

industries include:

  • Retail and wholesale
  • Oil and gas
  • Manufacturing

verticals include:

  • Corporate strategy
  • Mergers and acquisitions
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